Access to certain features within ReturnPilot is determined by the role that is assigned to your account (either 'Associate' or 'Manager'). The various differences between these roles are explained below.

Associates

Organization members with this role are permitted to perform most tasks, such as managing products and creating orders.

That said, they do not have the ability to manage the organization itself. Therefore, the following areas cannot be accessed:

• Integrations
• Team members
• Profile and settings
• Billing (wallet and tax details)

Managers

Organization members with this role are permitted to access all features. This includes managing the organization, as well as controlling the addition or removal of other team members.