Since all return shipments rely on carriers such as UPS and FedEx, the same item rules that they enforce for shipping also apply on ReturnPilot.

The following list covers the most common restrictions, however it is not exhaustive and some carriers may also possess additional restrictions.

Always ensure that your products are of a weight and size that is permitted by your chosen shipping carriers. ReturnPilot is not responsible for rejected shipments due to oversize or overweight.

Dangerous Goods / Hazardous Materials

• Explosives (fireworks, grenades, flares, ammunition).
• Flammable liquids and solids (gasoline, lighter fluid, matches).
• Compressed gases (butane, propane, oxygen tanks).
• Corrosive substances (acids, drain cleaners, mercury).
• Toxic substances (cyanide, pesticides).
• Radioactive materials.

Drugs and Pharmaceuticals

• Illegal drugs and narcotics (cocaine, heroin, marijuana).
• Prescription medications without proper authorization.
• CBD and cannabis-related products.

Weapons and Firearms

• Firearms and gun parts (silencers, magazines).
• Ammunition.
• Pepper spray and mace.
• Tasers and stun guns.
• Knives and switchblades.

Valuables and Currency

• Cash and currency (including coins and banknotes).
• Traveler's checks.
• Precious metals (gold, silver) and stones (diamonds).
• Jewelry of high value.

Sensitive Documents

• Passports and government-issued IDs.
• Credit cards and debit cards.
• Lottery tickets.
• Negotiable instruments (blank checks, bearer bonds).

Living and Perishable Items

• Live animals.
• Human remains (including ashes).
• Perishable food items (raw meat, seafood).
• Plants and seeds (depending on local agriculture laws).

Illicit and Prohibited Goods

• Counterfeit goods.
• Pirated media or software.
• Obscene or pornographic materials.
• Items infringing on trademarks or copyrights.

Other Restricted Items

• Lithium batteries.
• Hoverboards and e-bikes.
• Alcohol (depends on local laws and licensing).
• Aerosols and sprays.
• Nail polish, perfumes.